如何用英文為外國客人服務?
外語是接待外國顧客必不可少的工具,語言不通猶如如「聾人對話」。而且一個美髮店能夠用外語直接對外國顧客提供服務,它能有效提高美髮店的檔次和形象,通過外國朋友的口口相傳,也是對美髮店最好的宣傳。
以下我們提供在不同情景下,與顧客交流時的基本用語,希望對大家能有所幫助。
接待顧客禮貌用語
Good morning,sir.Welcome to our salon.
早上好,先生,歡迎光臨。
Good afternoon ,Madam.
下午好,太太。
Good evening,sir.
晚上好,先生。
Good night,Madam.
晚安,夫人。
How are you ?
你好嗎?
How do you do ?
您好
Welcome to our salon.
歡迎光臨我們髮廊
場景一
Hairdresser:What kind of permanent would you like to have
美髮師:您想要哪種燙法,太太?
Customer:Well. do you have any pictures of the latesthairstyles?
顧客:嗯,你有沒有最新的髮型圖片?
Hairdresser:Sure, we just got some pictures of the most up-to-date French coiffures.
美髮師:當然有,我們剛剛拿到一些最新式的法國髮型圖片。
Customer:Good i" ve been wearing this hairstyle tor so longthat I want to change it this time
顧客:好極了,終於可以改變一下我這留了很久的髮型了。
場景二
Hairdresser:How would you like your hairstyle today?
美髮師:您今天想要做什麼髮型?
Customer:My husban and I are going out for dinner and dancing tonight .So I"d like to have my hair done ina rather sophisticated style .
顧客:我今晚要和我的先生出去吃飯跳舞,所以我想要稍微成熟一點的髮型。
Hairdresser:How about putting it up with bangs in frot?
美髮師:把頭髮挽起來,然後前面流些劉海怎麼樣?
Customer:I don"t mand in that way,but my husband doesn"t like that style very much.May I see pictures of some other hair-dos?
顧客:我不介意那樣弄,但是我先生不大喜歡那種髮型。可以看看其他髮型的圖片嗎?
Hairdresser:Oh ,sure.Here you are.
美髮師:噢,當然可以。這些就是。
Customer:Oh,please make this one.
顧客:哦,就做這一種吧!
TAG:快樂學美髮 |